The agreement will be in force for a minimum of 12 months, where after the agreement may be cancelled in writing with at least one full calendar month in advance.
In case of earlier termination the remaining months in terms of 1 above will be due and payable.
SCW guarantees the installation and equipment for the period that the client uses SCW service.
Client may use p2p and torrents. However, abuse thereof may result in throttling and/or shaping of their services.
SCW at all times retains ownership of all equipment installed.
Client shall ensure that updated antivirus protection programs are installed and activated.
Client is prohibited from using any software that may bypass SCW towers, server settings and the like.
Client will be held responsible for the safekeeping of all installed equipment.
For resolving disputes, the parties consent to the jurisdiction of the magistrate's court at Oudtshoorn. Client confirms that the home address above constitutes Client’s domicilium address for service of legal process.
Invoices will be sent on the Client's request.
Payments are monthly in advance i.e. a debit order on 1st of November, means payment is for the month of November.
The Debit Orders agent is Sage Pay, on the 1st, 7th, 15th and 25th of every month. SCW does not charge for this service, but if funds are not available, and no payment is made, R50-00 will be added to Client’s account to cover costs.
Please note that SCW offers a best effort service. Connections are "up to" the speed advertised and not guaranteed. Note also that the 24hour internet connection is subject to conditions and factors beyond SCW control, (power failures, lightning strikes, undersea cable breaks, upstream service providers, etc). Therefore SCW cannot be held responsible for these circumstances affecting the network. SCW will not be held responsible for any problems of viruses and/or spyware on Client computer/s or equipment – Client is responsibility to load, scan and update his or her antivirus and anti-spyware programs.
If the client moves premises and SCW need to install the equipment at a different address, a fee will be charged of
R350-00 to cover the costs of moving and installing the equipment.